Report Do Not Call Complaints

Latest Reports
(754) 203-8098
4 hours ago
Texting me to purchase an insurance plan.
(317) 892-0045
5 hours ago
Robot quick assist
(308) 270-6786
6 hours ago
Asked for Louis
(531) 530-3654
6 hours ago
Fire fighters assoc asking for donation this started my Robo calls
(470) 329-9454
19 hours ago
(409) 313-8602
19 hours ago
Bridge City,Tx
(601) 909-9789
2 days ago
Mark Allan (foreign accent) with Advanced Medicare Association called regarding my Medicare. I asked…
(970) 591-1656
2 days ago
Christine (foreign accent) from Home Direct telling me I qualify for a free inspection…
(888) 278-7168
2 days ago
Very Indian claiming to be PayPal, received an email to call them saying they…
(325) 242-9082
2 days ago
Charles from the committee of officer defense pack
(325) 242-9082
2 days ago
Charles from the committee of officer defense pack
(928) 374-6804
2 days ago
American benefits same guy as allways
(217) 977-2482
2 days ago
Emily (robot) with Senior Advisors. Hung up call and blocked number.
(144) 333-8954
3 days ago
They keep calling me from different numbers after I block them
(763) 269-8359
3 days ago
Came in around 5:12 pm same as all others today-no one there when calling…
(763) 309-9519
3 days ago
No one on line when picked up & tried calling back sent to voicemail
(763) 319-0663
3 days ago
No one on line for hange up when I pick up phone to answer-…
(763) 309-8864
3 days ago
Same as before on landline & no one there, when called back same voice…
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    Did You Receive a Call or Text from a Telemarketer?
    Did You Receive a Call from a Telemarketer?
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    1 You Report
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    2 We Investigate
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    3 Stop the Calls
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    Florida ‘Do Not Call’ List

    Florida’s ‘Do Not Call’ List

    Useful Links:

    DNC List Registration:

    Complaint form:

    FTSA – Sec 501.059 –

    Florida residents can subscribe to Florida’s own Do Not Call List:

    The Florida Department of Agriculture and Consumer Services (FDACS) manages a Do Not Call list for residents. This list is specifically for those who do not wish to receive telephone solicitations. Subscribing to the list is free, and once a number is added, it stays on the list indefinitely.

    Florida state legislature has enacted Florida’s ‘mini-TCPA’, the Florida Telephone Solicitation Act (FTSA), providing additional protection to Florida residents in addition to the provisions of the federal Telephone Consumer Protection Act (TCPA).

    The FTSA is designed to provide protection to Florida citizens against unwanted or fraudulent telemarketing practices. It aims to safeguard consumer privacy, prevent deceptive sales tactics, and ensure transparency in telemarketing activities. Here are some ways in which the FTSA protects Florida citizens:

    1. Do Not Call Registry: The FTSA establishes the Florida “Do Not Call” list, allowing residents to register their phone numbers to avoid receiving telemarketing calls. Telemarketers are required to regularly update and scrub their calling lists against the Do Not Call Registry, thereby preventing unwanted calls to registered numbers. This provision gives citizens the ability to limit or stop telemarketing calls if they choose to do so.

    2. Caller Identification: The FTSA mandates that telemarketers provide accurate and truthful caller identification information at the beginning of the call. This requirement ensures that Florida citizens can identify the source of the call and make informed decisions about whether to continue the conversation or terminate it.

    3. Licensing and Regulation: Telemarketers operating in Florida must obtain a license from the Florida Department of Agriculture and Consumer Services (FDACS) and comply with specific requirements, including background checks and financial obligations. The licensing process helps to regulate the telemarketing industry, ensuring that only legitimate and reputable entities engage in telemarketing activities.

    4. Prohibited Practices: The FTSA prohibits certain deceptive and unfair practices employed by telemarketers. This includes misrepresentation of identity or purpose, making false or misleading statements, using high-pressure sales tactics, and requesting upfront payments for certain services. By prohibiting these practices, the FTSA helps protect Florida citizens from fraudulent schemes and ensures fair and honest telemarketing interactions.

    5. Enforcement and Penalties: The FTSA establishes mechanisms for enforcement and penalties in case of non-compliance. Violations of the FTSA can result in civil penalties, injunctions, and other enforcement actions. This provides a means for citizens to seek redress and encourages telemarketers to adhere to the law to avoid legal consequences.

    The Florida Do Not Call list is maintained by the Florida Department of Agriculture and Consumer Services (FDACS). You can visit their website to find out all information about it here:

    To subscribe your phone number(s) to the Florida “Do Not Call” List:

    • You may add up to 3 phone numbers to the Florida DNC in a single form.
    • On the same webpage, you may also check if a phone number is listed on the Florida Do Not Call List or not.

    To register your phone number on the National Do Not Call (DNC) list, you can follow these steps:

    1. Visit the official website for the National Do Not Call Registry:

    2. On the homepage, click on the “Register” or “Register Your Phone” button. This will take you to the registration page.

    3. Provide the phone number you wish to register. You can register both landline and mobile phone numbers.

    4. Enter your email address. The email address is required for registration confirmation purposes.

    5. Complete the verification process. This may involve confirming your email address by clicking on a link sent to your provided email.

    6. Once the verification is complete, you will receive a confirmation message that your phone number has been successfully registered on the National Do Not Call list.

    It’s important to note that registering on the National Do Not Call list will help reduce unwanted telemarketing calls, but it may not completely eliminate all calls. Certain organizations are exempt from the Do Not Call rules, such as political organizations, charities, and companies with whom you have an existing business relationship. Additionally, you may still receive calls from organizations with whom you have given prior consent to contact you.

    For more information or to manage your registration, you can visit the National Do Not Call Registry website mentioned above or contact their toll-free number at 1-888-382-1222 from the phone number you wish to register.

    Highlights of the protection provided by the FTSA, Fla. Stat. § 501.059:

    • FTSA imposes restrictions of telemarketers and ‘telephone solicitors’ who place telephonic sales calls to Florida phone numbers. The definition of “telephonic sales call” expressly covers text messages and voicemails along with phone calls within this protection.
    • DTSA mandates telephone solicitors to identify their first and last names, and the name of the business on whose behalf they are soliciting, immediately upon making contact with the called party. See Fla. Stat. § 501.059(2).
    • FTSA directs the Florida state authorities to include all Florida phone numbers listed on the National Do Not Call list into the Florida Do Not Call List.
    • FTSA directs businesses engaging in telemarketing in Florida to screen all phone numbers they wish to call against the latest version of the Florida Do Not Call List, which includes Florida phone numbers listed on the National Do Not Call List, and to not call any phone numbers which appear on that list. However, if your phone number appears on a yard sign, or any form of advertisement, then a person is allowed to call you in response to that ad.
    • FTSA prohibits a business, including charities, from calling or texting any consumer (individual or even a business phone number) if they request that organization, or anyone representing them, not to call them again.
    • FTSA prescribes several conditions which must be satisfied for a contract made pursuant to a telephonic sales call to be a valid contract.
    • FTSA allows businesses to place automated and/or pre-recorded voice message calls only when they have the prior consent of the consumer to place such calls.
    • FTSA also makes it illegal for callers to conceal, obscure or disguise their caller ID information and their voice to mislead a called consumer about the identity of the caller, to protect consumers from scams and frauds.

    What are the remedies that FTSA provides to the consumers?

    Several telemarketing calls, which are valid under the TCPA, could still be in violation of the FTSA. FTSA provides multiple remedies to the consumers for these violations.

    • Private Right of Action: A Florida consumer may also file a civil action, either individually or on behalf of a class of citizens who have been similarly affected by the same telemarketer. Consumers who file a civil action stand to recover any actual damages they suffered, or a statutory amount of $500 for calls in violation of the FTSA. The court may award three times that amount in case of knowing or willful violations. Additionally, the court can order the telemarketer to cover the complainant’s attorney’s fee and costs.
    • Complaint to state department: An Florida consumer aggrieved by telemarketing calls in violation of the FTSA may make a complaint to the FDACS, either by visiting their website (, or by filling out this complaint form ( and mailing it to the department. The department shall investigate the claims, and pursue legal action against the violators. The Court may order the violators to pay a civil penalty, which will be recovered by the department.

    If you believe you have received telephone sales calls which may be in violation of the TCPA or the FTSA, you should consult an experienced attorney to investigate into it on your behalf.

    FTSA incorporates and enhances the protection granted by its parent federal law, TCPA:

    TCPA stands for the Telephone Consumer Protection Act, which is a U.S. federal law enacted to protect consumers from unwanted telemarketing calls and unsolicited text messages. The TCPA establishes certain guidelines and requirements that telemarketers must follow when contacting consumers. Here’s how TCPA can help an American citizen protect against telemarketers:

    1. Consent Requirement: The TCPA requires telemarketers to obtain prior express written consent from consumers before making automated or prerecorded calls, including text messages, to their cell phones for promotional purposes. If a telemarketer contacts you without your consent, they may be in violation of the TCPA.

    2. National Do-Not-Call Registry: The TCPA established the National Do-Not-Call Registry, which allows consumers to add their phone numbers to a list indicating that they do not want to receive telemarketing calls. Telemarketers are prohibited from calling phone numbers listed on the registry unless they have obtained prior express written consent.

    3. Opt-Out Mechanism: The TCPA mandates that telemarketers provide an easy opt-out mechanism during each telemarketing call or message. They must inform you of your right to opt out of future calls and honor your request immediately. If they continue to contact you after you have opted out, they are in violation of the TCPA.

    4. Restrictions on Automated Calls and Text Messages: The TCPA imposes restrictions on automated or prerecorded calls and text messages, commonly known as robocalls. Telemarketers must have prior express consent for such communications, with certain exceptions for emergency messages or non-commercial calls.

    5. Right to Sue: Under the TCPA, consumers have the right to take legal action against telemarketers who violate the law. If a telemarketer contacts you without your consent, despite being registered on the Do-Not-Call Registry or after you have opted out, you may be entitled to file a lawsuit and seek damages.

    To take advantage of TCPA protections, it’s important to document any telemarketing calls or text messages that violate the law. Keep a record of the date, time, and nature of the call, as well as any relevant details such as the caller’s identity or phone number. If you believe a telemarketer has violated the TCPA, you can consult with an attorney specializing in consumer protection or file a complaint with the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC).

    TCPA and FTSA – together empowering Florida citizens to take a stand against unwanted calls.

    The combination of the Florida Telephone Solicitation Act (FTSA) and the Telephone Consumer Protection Act (TCPA) provides consumers with a powerful tool to combat unwanted telemarketing calls. Here’s how these two laws can work together:

    TCPA is a federal law that applies across the United States. It provides certain protections to consumers from unsolicited telemarketing calls, autodialed calls, prerecorded messages, and SMS text messages. Under the TCPA, telemarketers generally need to obtain the recipient’s prior express consent for such calls or messages, with some exceptions. The TCPA also grants consumers the right to revoke consent and establishes regulations for call opt-outs and the National Do Not Call Registry.

    FTSA operates in addition to TCPA. FTSA specifically regulates telemarketing practices within the state of Florida. It requires telemarketers to obtain a license, comply with registration requirements, and adhere to various regulations, such as providing accurate caller identification and maintaining records. It also establishes the Florida “Do Not Call” list, allowing residents to register their phone numbers to avoid telemarketing calls within the state. Furthermore, it imposes additional restrictions on automated and pre-recorded calls to Florida phone numbers.

    If telemarketers violate the FTSA or TCPA, Florida consumers can take legal action against the callers. Florida residents may file civil actions individually or as a class to seek damages for actual harm suffered. The FTSA and TCPA both allow for statutory damages of $500 per violation, which may be tripled for knowing or willful violations.

    An Insight into Calls Reported by Florida Residents to the National Do Not Call Registry:

    • According to the FTC’s Report for FY 2022, over 15.7 million phone numbers from Florida are registered on the National Do Not Call list.
    • The FTC received a decreased number of complaints about unwanted calls from Florida residents, dropping from over 4.2 million in 2018 to around 2.1 million in 2022.
    • In 2022, Florida ranked 32 among the US states for number of active registrations on the National DNC and 14 in terms of number of complaints, for every 100k population.
    • This map below indicates the density of calls reported from each county in Florida.


    • From April 2021 to March 2022, Florida residents lodged nearly 3 million complaints with the FTC concerning unwanted calls. This equates to an average of around 1400 complaints per 100,000 of the state’s population.

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    • The number of complaints made to FTC went down from around 36k in April 2021 to 20k in March 2022.
    • Florida residents reported almost 200,000 robocalls and over 77,000 calls from live callers between April 2021 and March 2022.
    • This chart provides a month-by-month breakdown of 200,000 Robocalls and 77,000 Live Caller Calls reported to the FTC by Florida residents from April 2021 to March 2022.

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    • The number of complaints FTC received from Florida residents dropped further from 18,000 in April 2022 to 13,000 in March 2023.
    • Over a half of these complaints were about robocalls, while over a third were about live calls. Call types was not reported for almost 10% of the complaints.

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    • The following chart presents a monthly breakdown of the 94,622 Robocalls and 57,874 Live Caller Calls reported to the FTC by Florida residents from April 2022 to March 2023.

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    Florida residents have the ability to utilize the FTSA and TCPA to effectively stop unwanted telemarketing calls and seek compensation. However, comprehending the intricacies of the law and its implementation can be challenging, making it advisable to seek guidance from a legal expert if you suspect your privacy rights have been violated. It is important to note that while the TCPA outlines penalties and fines for offenders, there is no guarantee that consumers will successfully recover these amounts. The feasibility of obtaining the penalty often hinges on the financial situation of the violator and their ability to satisfy the judgment. Nonetheless, TCPA and FTSA empower consumers with formidable remedies to combat unwanted calls.

    Did You Receive a Call or Text from a Telemarketer?